Book a Demo
See exactly how Zaya Voice will handle your calls.
What you'll see:
A live walkthrough of common call scenarios
How verification and scheduling rules work
How EMR-connected workflows support accuracy
Your rollout plan and next steps
Frequently Asked Questions
Does Zaya replace my front desk staff?
No. Zaya reduces administrative burden and supports your team so they can focus on in-person care.
Does it use phone menus?
No. Zaya uses natural conversations instead of IVR menus.
Can it handle multiple calls at the same time?
Yes. Zaya can handle unlimited simultaneous calls, so patients are not stuck on hold.
Is it available after hours?
Yes. Zaya answers calls 24/7, including evenings and weekends.
Can patients book and reschedule by phone?
Yes. Zaya offers appointment options and can book or reschedule automatically.
Does it connect with my EMR?
Zaya is designed for EMR-connected workflows to verify patients and manage appointments with accuracy.
Is it HIPAA compliant?
Zaya is built for HIPAA-compliant patient communication.
Does it support multiple languages?
Yes. Zaya supports multilingual conversations to improve access for diverse patient populations.
What happens if a caller needs urgent help?
You can configure Zaya to route urgent calls based on your clinic policy. If this is a medical emergency, callers should dial 911.
How do we get started?
Book a demo. We will map your call flows, confirm scheduling rules, and plan your go-live.
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Zaya Voice supports administrative communication and scheduling. It does not provide medical advice.
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