Stop missing patient calls. Answer every one and book it in your EMR.
A patient who reaches voicemail may not leave a message. They may just call another practice. Zaya answers every call, day or night, and turns it into a completed action in your EMR.
Where missed calls come from, and how Zaya covers them
Busy lines
Zaya takes overflow during business hours, with unlimited simultaneous calls, so no caller hears a busy signal.
Lunch and meetings
Forward calls to Zaya whenever your team steps away. You keep your clinic number.
After hours
Zaya answers 24/7/365, including weekends and holidays. See after-hours answering.
Answering is only half the job
Finish the task, skip the callback
Zaya verifies name and date of birth, checks your live schedule, and books, reschedules, or cancels, then sends an SMS confirmation.
Nothing falls through
Every call is documented as a telephone encounter in your EMR, and calls that need a person transfer live to your staff.
Multilingual
Zaya talks with patients in many languages, so language isn't the reason a call goes unresolved.
EMR-connected, secure, simply priced
Your EMR
eClinicalWorks, Epic, athenahealth, NextGen, Tebra, AdvancedMD, Elation, ModMed, and DrChrono. See integrations.
Live in about two weeks
We sign a BAA with every practice, and Zaya is built for HIPAA. See security.
Pricing
$249 per provider per month plus $0.25 per minute. A provider is each physician, NP, or PA. See pricing.
Compare Zaya to answering services and other AI receptionists
Frequently asked questions
How does Zaya prevent missed patient calls?
It answers overflow during business hours and every call after hours, 24/7/365, with unlimited simultaneous calls.
Do patients have to call a different number?
No. You keep your clinic number and forward calls to Zaya.
What does Zaya do on the call?
It verifies the patient by name and date of birth, then books, reschedules, or cancels in your EMR and sends an SMS confirmation.
How does my team know what happened?
Each call is logged as a telephone encounter in your EMR, and calls that need a person transfer live to your staff.
How much does it cost?
$249 per provider per month plus $0.25 per minute. A provider is each physician, NP, or PA.
Do you sign a BAA?
Yes. We sign a BAA with every practice.
Hear it for yourself
Call the Zaya demo line any time, or book a walkthrough with the Zaya Health team.
The Zaya Health team — built by physicians.
AI voice receptionist for medical offices.
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Zaya Health supports administrative communication and scheduling. It does not provide medical advice.
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