Compare Zaya to common front-desk options
See how an EMR-connected AI medical receptionist stacks up against a traditional answering service or hiring more front-desk staff. Built by physicians. 24/7/365.
Side-by-side comparisons
Pick the option your practice is weighing today.
AI receptionist vs medical answering service
An answering service takes a message. Zaya verifies the patient and finishes the booking in your EMR while they are on the phone.
Read the comparison →AI receptionist vs hiring front desk
Before adding headcount, see how Zaya absorbs routine scheduling calls with unlimited simultaneous calls and live transfer for the rest.
Read the comparison →What every comparison comes back to
Books in your EMR
Book, reschedule, or cancel directly in your EMR after verifying name and date of birth.
Telephone encounters
Every call is logged as a telephone encounter so your team sees everything.
Live transfer
Calls that need a person go live to the staff member you designate.
24/7/365, unlimited calls
Unlimited simultaneous calls, multilingual, and you keep your number.
BAA with every practice
HIPAA safeguards on patient information. Security
Live in about 2 weeks
$249 per provider per month plus $0.25 per minute. Pricing
Hear Zaya answer a call
Call our demo line and try it like a patient would.
Frequently asked questions
What is the difference between an AI receptionist and a medical answering service?
An answering service usually takes a message for staff to return later. Zaya verifies the patient by name and date of birth and can book, reschedule, or cancel directly in your EMR while the patient is on the phone.
Can an AI receptionist replace hiring more front-desk staff?
Zaya handles routine scheduling calls with unlimited simultaneous calls, 24/7/365, so your team can focus on patients in the office. Calls that need a person are transferred live to the staff member you designate.
How much does Zaya cost?
Zaya is $249 per provider per month plus $0.25 per minute. A provider is each physician, NP, or PA.
How long does setup take?
Most practices are live in about 2 weeks. You keep your existing clinic number.
Is Zaya HIPAA compliant?
We sign a BAA with every practice and apply HIPAA safeguards to patient information. Every call is logged as a telephone encounter.
Does Zaya support other languages?
Yes. Zaya is multilingual and answers patients in many languages.
Ready to compare on your own calls?
See Zaya with your schedule and your EMR. Most practices go live in about 2 weeks.
AI voice receptionist for medical offices.
NAVIGATE
SOLUTIONS
SPECIALTIES
CONNECT
Transform your Practice
See how Zaya Health can help your clinic today.
Zaya Health supports administrative communication and scheduling. It does not provide medical advice.
© 2026 Zaya Health. All rights reserved.