An AI receptionist that keeps up with primary care phones
Primary care phones mix new patients, refills, referrals, and same-day needs. Zaya answers every call, verifies the patient, and books, reschedules, or cancels in your EMR so your front desk can stay with the patients in the office.
How Zaya helps primary care clinics
Keep your number
Forward overflow, after-hours, or both to Zaya. It answers 24/7/365 with unlimited simultaneous calls.
Verified scheduling
Zaya verifies name and date of birth, checks your live schedule, and books, reschedules, or cancels, with SMS confirmations.
Live transfer + documentation
Calls that need a person transfer live to your staff. Every call is logged as a telephone encounter.
Built for the primary care call mix
New patients and same-day needs
Callers are answered right away, without a phone menu or hold queue.
Refills and referrals
Refill and referral calls are answered and logged as telephone encounters so your team can follow up without digging through voicemail.
Multilingual
Zaya talks with patients in many languages.
EMR-connected, secure, simply priced
Your EMR
eClinicalWorks, Epic, athenahealth, NextGen, Tebra, AdvancedMD, Elation, ModMed, and DrChrono. See integrations.
Live in about two weeks
We sign a BAA with every practice. See security.
Pricing
$249 per provider per month plus $0.25 per minute. A provider is each physician, NP, or PA. See pricing.
Compare Zaya to answering services and other AI receptionists
Frequently asked questions
Do we keep our phone number?
Yes. You keep your clinic number and forward calls to Zaya.
Does Zaya book in our EMR?
Yes. After verifying name and date of birth, Zaya can book, reschedule, or cancel in your EMR.
Is coverage 24/7?
Yes. Zaya answers 24/7/365, including weekends and holidays, and can also take overflow during business hours.
Can a caller reach a person?
Yes. Zaya transfers calls live to the staff member you designate.
How much does it cost?
$249 per provider per month plus $0.25 per minute. A provider is each physician, NP, or PA.
Do you sign a BAA?
Yes. We sign a BAA with every practice.
Hear it for yourself
Call the Zaya demo line any time, or book a walkthrough with the Zaya Health team.
AI voice receptionist for medical offices.
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Zaya Health supports administrative communication and scheduling. It does not provide medical advice.
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